Frequently Asked Questions

Last updated on May 13, 2021


  • What is the state's plan for handling the virus?

    Governor Pritzker released Restore Illinois which outlines a phased plan for reopening the state by region.  The state has also released a mitigation plan that outlines additional measures to stop the spread.

  • How are local organizations carrying out the Illinois COVID guidelines?

    Please consult our Illinois COVID Guidelines page to learn more about what is happening with individual organizations.

  • How many confirmed cases of COVID-19 are there in Glenview or Northbrook?

    The Cook County Department of Public Health has a heat map on their website that details how many cases there are by community. Please note that only confirmed cases are listed on the CCDPH site.

  • Where can I go to receive financial assistance or support?

    Northfield Township residents in need of emergency financial assistance can call the Township office (847-724-8300) during business hours.


  • Can my 12-15 year old get vaccinated?

    Yes.  12-15 year olds are now authorized to get vaccinated with the Pfizer vaccine.  Local schools are coordinating opportunities for these students.  You can learn more about the vaccine authorization here.

  • If I cannot leave home, can I still get a COVID vaccine?

    Yes! The Cook County Department of Health (CCDPH) is working to integrate mobile home health care vaccination services to reach home-bound individuals who are unable to go to the CCDPH’s COVID-19 vaccination sites to get the vaccine. Please note that CCDPH vaccination sites are ADA accessible, and this program is specifically for suburban Cook County residents who are unable to leave home for medical reasons. Individuals living outside suburban Cook County are not eligible for this program.  Sign up by calling CCDPH’s hotline at 833-308-1988 (weekdays from 7am-10pm and Saturdays from 8am-10pm) or sign up online here.

    ​To qualify for this program, individuals in suburban Cook County must be a senior or a person with a disability who requires in-home assistance or have to use adaptive equipment (like a ventilator, crutches, a walker, a wheelchair, etc.) and/or accessible transportation to leave home and leaving home is not an option because doing so requires considerable and taxing effort.

  • What am I allowed to do once I am fully vaccinated?

    The CDC has guidance on what you can safely do once fully vaccinated.  Full vaccination is achieved two weeks after your final (or only for J&J) shot.  If it has been less than 2 weeks since your shot, or if you still need to get your second dose, you are not fully protected and should maintain the same preventative safety measures you did before being vaccinated.

  • If I already had COVID, do I need to get vaccinated?

    Due to the severe health risks associated with COVID-19 and the fact that re-infection with COVID-19 is possible, people may be advised to get a COVID-19 vaccine even if they have been sick with COVID-19 before.  Talk to your doctor or contact the Cook County Department of Public Health COVID-19 hotline for more information at 708-836-4755 or email

  • How can I make an appointment for a vaccine if I don't have stable internet or am not comfortable making an appointment online?

    The Cook County Department of Public Health has a hotline that residents eligible for vaccination can call to make an appointment.  The call center will be open Monday through Friday 7am to 7pm. The number is 1-833-308-1988.  Walgreens is also taking appointments by phone through 1-800-WALGREENS.  Many healthcare systems like Northwestern, Northshore, and Advocate Health are reaching out to patients when vaccines are available in their system.

  • When will vaccines be available for the general public?

    The Cook County of Public Health has a plan outlined for making the vaccine available and has a form you can fill out to be notified when you are eligible to get the vaccine.   Their plan calls for a phased approach.  Cook County is currently vaccinating people in 1a, 1b, and 1b+. President Biden on March 11 directed states to make all adult Americans eligible to receive coronavirus shots by no later than May 1.

  • Will I be required to get a vaccine?

    While there is no federal or state requirement to receive the COVID vaccine, the CDC and state health officials recommend that anyone over 16 years of age get the vaccine.

  • Is the COVID vaccine safe?

    The U.S. vaccine safety system through the CDC ensures that all vaccines, including the FDA-authorized Pfizer-BioNTech COVID-19 vaccine, FDA-authorized Moderna COVID-19 vaccine, and FDA-authorized Johnson & Johnson Janseen COVID-19 vacicne are as safe as possible. Safety is a top priority while federal partners work to make COVID-19 vaccines available. The CDC’s longstanding vaccine safety system ensures that vaccines are as safe as possible. As part of these vaccine safety efforts, scientists conduct different types of studies including clinical trials, monitor the safety of vaccines as they are administered, and have added additional safety monitoring systems to evaluate the COVID vaccine in real time.

Restrictions & Quarantine

  • What restrictions are there for people traveling?

    The Cook County Department of Public Health has issued guidance on people traveling with and without vaccines. CCDPH still recommends avoiding all non-essential travel.

  • What should I do if I am showing symptoms of COVID-19?

    If you are showing any of the following symptoms:

    • Loss or decrease in the sense of smell
    • Loss or decrease of the sense of taste
    • Fever – temperature of 100 or higher
    • Cough
    • Congestion
    • Runny nose
    • Sore throat
    • Shortness of breath
    • Headache
    • Flu-like muscle or body aches
    • Fatigue
    • Nausea or vomiting
    • Diarrhea

    Call 847-HEALTH9 (847-432-5849) or your local doctor. If you are a NorthShore patient, you can also log onto NorthShore Connect to be screened.

Resources & Supplies

  • What can I do to help the Northfield Township Food Pantry?

    Financial donations are still the best way to support the Northfield Township Food Pantry. You can make a monetary donation here.

  • How can I get low cost internet service at home?

    Comcast is offering for free hi-speed internet for the next 60 days as well as access to all of their wireless hotspots for non-customers. Visit their website to learn more about this offer.

About the Task Force

  • How are our Glenview and Northbrook governmental agencies working together to remain updated and coordinate responses?

    Glenview and Northbrook’s Villages, School Districts, Park Districts, and Libraries have developed a Task Force are working together to share relevant COVID-19 information, generate ongoing communications, and generate coordinated and consistent responses for issues that arise related to the COVID-19 situation. This Task Force will meet regularly to address issues.