Frequently Asked Questions

Last updated on December 18, 2020


  • What is the state's plan for handling the virus?

    Governor Pritzker released Restore Illinois which outlines a phased plan for reopening the state by region.  The state has also released a mitigation plan that outlines additional measures to stop the spread.

  • How are local organizations carrying out the Illinois COVID guidelines?

    Please consult our Illinois COVID Guidelines page to learn more about what is happening with individual organizations.

  • How many confirmed cases of COVID-19 are there in Glenview or Northbrook?

    The Cook County Department of Public Health has a heat map on their website that details how many cases there are by community. Please note that only confirmed cases are listed on the CCDPH site.

  • Where can I go to receive financial assistance or support?

    Northfield Township residents in need of emergency financial assistance can call the Township office (847-724-8300) during business hours.


  • When will vaccines be available for the general public?

    The Cook County of Public Health has a plan outlined for making the vaccine available and has a form you can fill out to be notified when you are eligible to get the vaccine.   Their plan will required a phased approach and will start with healthcare workers, particularly those who treat COVID patients.

  • Will I be required to get a vaccine?

    While there is no federal or state requirement to receive the COVID vaccine, the CDC and state health officials recommend that anyone over 16 years of age get the vaccine.

  • Is the COVID vaccine safe?

    The U.S. vaccine safety system through the CDC ensures that all vaccines, including the recently FDA-authorized Pfizer-BioNTech COVID-19 vaccine and FDA-authorized Moderna COVID-19 vaccine, are as safe as possible. Safety is a top priority while federal partners work to make COVID-19 vaccines available. The CDC’s longstanding vaccine safety system ensures that vaccines are as safe as possible. As part of these vaccine safety efforts, scientists conduct different types of studies including clinical trials, monitor the safety of vaccines as they are administered, and have added additional safety monitoring systems to evaluate the COVID vaccine in real time.

Restrictions & Quarantine

  • What are the restrictions under Tier 3?

    Due to the drastically rising number of cases and positivity rate of COVID-19 statewide, Tier 3 mitigations were implemented on November 20. In general, the mitigations offer a strong stay-at-home recommendation. They include reduction of capacity for retail businesses, capacity and other limits at health and fitness centers, limitations on personal care services, further restrictions for bars and restaurants, limits on recreation and gatherings (including in homes), and more.

  • What restrictions are there for people traveling?

    The Cook County Department of Public Health has issued guidance on people traveling outside of Cook County. CCDPH recommends avoiding all non-essential travel. All persons entering into suburban Cook County from outside of suburban Cook County should quarantine for 14 days.

  • What should I do if I am showing symptoms of COVID-19?

    If you are showing any of the following symptoms:

    • Loss or decrease in the sense of smell
    • Loss or decrease of the sense of taste
    • Fever – temperature of 100 or higher
    • Cough
    • Congestion
    • Runny nose
    • Sore throat
    • Shortness of breath
    • Headache
    • Flu-like muscle or body aches
    • Fatigue
    • Nausea or vomiting
    • Diarrhea

    Call 847-HEALTH9 (847-432-5849) or your local doctor. If you are a NorthShore patient, you can also log onto NorthShore Connect to be screened.

Resources & Supplies

  • What can I do to help the Northfield Township Food Pantry?

    Financial donations are still the best way to support the Northfield Township Food Pantry. You can make a monetary donation here.

  • How can I get low cost internet service at home?

    Comcast is offering for free hi-speed internet for the next 60 days as well as access to all of their wireless hotspots for non-customers. Visit their website to learn more about this offer.

About the Task Force

  • How are our Glenview and Northbrook governmental agencies working together to remain updated and coordinate responses?

    Glenview and Northbrook’s Villages, School Districts, Park Districts, and Libraries have developed a Task Force are working together to share relevant COVID-19 information, generate ongoing communications, and generate coordinated and consistent responses for issues that arise related to the COVID-19 situation. This Task Force will meet regularly to address issues.